Safe Gaming
Gaming is entertainment — not stress. Khelobet wants you to enjoy every session, stay within your limits, and get help when you need it. This page brings together all our responsible gaming tools and guidelines in one place.
Our Commitment
Going beyond just providing tools, Khelobet actively works to build a culture of safe gaming.
Set your own daily, weekly, and monthly deposit and betting limits. Limits take effect immediately once set; increases require a 48-hour waiting period.
Temporarily close your account for 24 hours up to 6 weeks to clear your head. No bets or deposits are possible during the break.
If you need an extended break, you can close your account for anywhere from 6 months to permanently. The support team will action your request within 24 hours.
A reminder appears on screen after a set period of time, letting you know you've been playing for a while — what you do next is up to you.
Once a set loss limit is reached, your account automatically stops betting — protecting you from impulsive decisions.
If you have any concerns, reach out via live chat. Our team is trained to help with empathy and without judgment.
If you have any concerns about your gaming, reach out and talk to us. Live chat support is available 24/7 in Bengali.
support@khelobet.best
Responsible Gaming means playing in a way that keeps gaming a source of entertainment — not a source of financial or personal stress. It's not about following strict rules; it's simply about staying aware of your own limits.
Khelobet believes that enjoying gaming requires a clear head and a budget you can control. Problems start when someone loses sight of their limits — whether out of fear of losing or the urge to win. That's why Khelobet has built tools from the ground up so you can protect yourself before things go wrong.
Remember: gaming doesn't guarantee income. Think of it as entertainment spending — only budget what you can afford to lose.
Online gaming and betting are growing rapidly in Bangladesh. With that growth, some people may develop habitual or addictive behavior. Khelobet acknowledges this and is actively prepared to help. Beyond just providing tools, our support team is specially trained to respond with empathy whenever someone reaches out for help.
Every Khelobet account comes with the following tools — free and easy to use. Just go to the "Responsible Gaming" section in your account settings.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once the limit is reached, no further deposits can be made.
Effective ImmediatelyOnce you've lost a set amount, your session will end automatically. The best way to prevent chasing losses in the heat of the moment.
Effective ImmediatelyDecide how long you'll play in one sitting. When time is up, you'll be logged out or shown a warning.
CustomizableTake a break of 24 hours, 3 days, 1 week, or 6 weeks. Logging in or placing bets is not possible during the break period.
Effective ImmediatelyClose your account for 6 months, 1 year, or permanently. Permanent self-exclusion cannot be reversed.
Via SupportView a detailed breakdown of your spending, wins, losses, and time played over the last 30, 90, or 365 days — helping you better understand your own habits.
Always Available| Tools | Takes Effect | To Reverse |
|---|---|---|
| Deposit Limit (Reduction) | Immediately | 48-Hour Waiting Period |
| Loss Limit | Immediately | After the Session Ends |
| Session Time Limit | Immediately | Change at Any Time |
| Break Mode | Immediately | After the Set Period |
| Self-Exclusion (6 months+) | Within 24 hours | Via Support After Expiry |
Gaming problems don't always appear overnight — they build up gradually. If you notice any of the signs below, pause and take a moment to check in with yourself.
You're depositing more than you intended, or placing more bets to try to win back what you've lost.
You planned to play for 30 minutes, but hours pass without you noticing. Time with family or at work is starting to slip away.
You feel restless or irritable when you're not gaming, or you find yourself constantly thinking about it.
You are hiding your gaming or spending from family or friends.
After a loss, you keep placing bets thinking "one more and I'll win it back."
You are using money set aside for daily expenses or savings for gaming, or depositing with borrowed funds.
If you notice these signs, don't be hard on yourself — it happens to many people. Feel free to reach out via Khelobet's live chat or at support@khelobet.best. We're here to help, without judgment.
Answer the following questions honestly. If three or more of your answers are "yes," it's time to talk to us.
Did you exceed your set gaming budget last month?
Do you feel irritable after a loss and find yourself with a strong urge to bet again?
Have you heard concerns or complaints about your gaming from family or someone close to you?
Are you gaming at the expense of work, studies, or time with family?
Tried to stop gaming but couldn't?
Have you spent money meant for daily essentials on gaming?
Gaming Awareness Level
Responsible gaming isn't about quitting — it's about making a few small adjustments. Follow these tips to keep gaming enjoyable every time.
The minimum age to open an account on Khelobet is 18. This isn't just a rule — it's our firm commitment to protecting the mental and financial well-being of minors.
If you have children or teenagers at home, take a few simple steps:
If you suspect a minor is using Khelobet, please report it to support@khelobet.best immediately. We will take prompt action.
Activating responsible gaming tools is simple. It only takes four steps.
Log in to your account at Khelobet.best or on the app.
Click the profile icon in the top right corner and select "Account Settings".
Go to the "Responsible Gaming" tab.
Choose your preferred tool, enter a value, and confirm — it takes effect immediately.
Can't find the settings? Tell us via live chat and our support team will guide you directly. For self-exclusion, reaching out through support is the recommended approach.
FAQs
Gaming on Khelobet is about more than winning or losing — it's a safe and enjoyable experience. Start using our responsible gaming tools today.
For users 18 and over. If you think you have a problem, support@khelobet.bestto get in touch.